Responsible AI
At a Glance

In Education, we strongly believe:

  • Teachers are irreplaceable.
  • Teachers should be empowered with the right tools to control classroom interactions.
  • We should build solutions to make teachers' lives easier so they can do what they do best.
  • We should co-create solutions with schools and teachers.
We believe AI will transform education and learning in a positive way. We also believe in bringing AI to education in a responsible and safe manner. We’ve developed the following guidelines to reflect our approach to Responsible AI. The world of AI is changing rapidly, and our ideas about how to use it responsibly will need to evolve to keep pace.
PURPOSE-BUILT
We develop purpose-built domain-specific AI creating value to end-users, often co-creating with end users.
  1. Right model size for right tasks
  2. Active feedback from end users​
  3. Domain-specific workflows​
  4. Configurability​
Safe
We strive to develop systems that minimize harm and risk in Education.

  1. Context aware safety models​
  2. Red teaming​
  3. Continuous improvement​
Reliable
We develop contextual and relevant AI systems designed to reduce inaccuracies and risks.

  1. Walled garden for grounded responses​
  2. Training LLMs to be hallucination-resistant​
  3. Rigorous testing and validation​
Transparent
We emphasize providing clarity about our models and will make efforts to make known limitations and risks of our models clear.
  1. LLM models released on HuggingFace​
  2. Community-based partnerships for frameworks and consortium​
Private & Secure
We are committed to protecting user data and protecting our AI systems against potential vulnerabilities, threats and breaches.
  1. Implementing practices per COPPA, FERPA​
  2. DPAs with schools​
  3. Data minimization and stringent PII treatment​
  4. Periodic penetration testing​
    Fair
    We develop AI systems that strive to be impartial and unbiased.


    1. Seeking balanced datasets​
    2. Partner with community of end-users​

      Designing for Education with Artificial Intelligence

      In 2024, we had the opportunity to contribute to the U.S. Department of Education guide “Designing for Education with Artificial Intelligence.

      “This guide underscores the importance of responsible AI deployment in education, offering actionable insights to make a positive difference for all learners and educators,” says Merlyn Mind CIO Sharad C. Sundararajan. “It addresses critical aspects such as risks, governance, and most importantly, provides essential questions to ask when integrating AI into educational environments.”

      Read and download “Designing for Education with Artificial Intelligence.”

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