← Back to Support
FAQs

Why does my mouse stop working when I plug in the Merlyn remote?

On some computers, there is a setting that disables the touchpad when a USB mouse is connected to the computer. To resolve this:

  • Open the Touchpad settings in your Bluetooth & Devices settings menu.
  • Toggle on the option to leave on the trackpad when a USB mouse is connected.

Still need help?

Email our support team at mattwoodward@merlyn.org.

Email support