← Back to Support
FAQs

Why does Merlyn take a few seconds to respond to a voice request?

In some Windows environments, an audio setting called "Audio Enhancement" can create a latency issue upon first use of the Origin remote after a period of non-use.

Solution: Under "Sound Settings" in your computer, please select Merlyn Origin under "Inputs" and disable Audio Enhancement.

For more information, see this article.

Still need help?

Email our support team at mattwoodward@merlyn.org.

Email support